- Orders will be shipped within 24 hours of being placed.
- Orders are not processed on Sundays or National holidays.
SHIPPING POLICIES
Order Processing
Shipping Rates & Delivery Estimates
- North India: Free shipping, Delivery time is 4-7 business days Bluedart, Delhivery
- South india: Free shipping, Delivery time is 4-7 business days Bluedart, Delhivery
Shipment Confirmation & Order Tracking
Customers will receive a shipment confirmation email and whatsapp message with tracking details once the order is shipped.
Shipping Address Changes
Changes to the shipping address can be made before the order is shipped by contacting customer service immediately.
Lost or Damaged Items
If an order is lost or damaged during shipping, customers should contact customer service for assistance with replacements or refunds.
Delivery Issues
If there are any issues with delivery, such as delays or missed deliveries, customers should contact customer service for assistance. The provided delivery dates are estimations derived from the date of shipment. Please consider transit time when assessing these estimates. Occasionally, deliveries may experience delays due to factors such as incorrect shipping addresses, adverse weather conditions, strict customs clearance processes, or other unforeseen circumstances.
Signature and OTP requirements
Some deliveries may require a signature or OTP upon receipt for security purposes.
Holiday Shipping
During peak holiday seasons, shipping times may be longer. Customers are advised to place orders early to ensure timely delivery.
Contact Information
For any shipping-related inquiries or issues, customers can contact customer service at info@tocgwatches.com.